Contact Information
At 1win official, we offer impeccable support with 24/7 customer service, aiming to resolve your issues quickly, efficiently, and professionally. Our dedicated team is available to address any question, whether you need technical assistance, product information, or troubleshooting. This article explains everything in detail.
This channel is used for detailed enquiries and supporting documentation relating to technical reports, safety complaints, commercial proposals and information about our affiliate programme. Please note that our team responds to all emails promptly.
Send your enquiry to the following email addresses and receive a detailed written reply:
- Technical support: [email protected];
- Security service: [email protected];
- Commercial proposals: [email protected];
- Affiliate programme: [email protected].
Every message that lands in our inboxes becomes a specific task: to give you a straightforward reply, free from automated responses.
Online Chat
Contact customer support directly via the 1win website or 1win app using this channel. Our specialists will answer your questions promptly, ensuring you have a smooth gaming experience.
Telephone Support
Our telephone helpline ensures immediate assistance for urgent enquiries or issues requiring live support. You can find our number at the bottom of the website, where a trained agent will assist you with personalised solutions in real time.
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Social Media
We maintain an active presence on platforms such as X (Twitter), Facebook and Instagram, amongst others, to provide prompt and transparent responses. We use these channels for general enquiries, feedback and real-time updates. Our agents moderate and respond to private messages and comments with the same level of care and promptness as on other channels.
On every social media platform, we’re ready to reply to you straight away, because your time and your questions always have our full attention.